After sales solution for Printer & Multi-Functions
Types of Brocare packages and services we offered:
1. Brocare LITE
2.Brocare PRO
3. Installation Service
4. User training Service
Brocare LITE & PRO ( 3 years service package) comes with:
1. Preventive maintenance & firmware upgrade worth $90 on second and third year of product purchase
2.Guaranteed next business day onsite service
3. 10% off retail selling price on machine upgrade (Only applicable to Brocare LITE)
4. 15% off retail selling price on machine upgrade (Only applicable to Brocare PRO)
Brocare Packages
| Brocare LITE | Brocare PRO | |||
|---|---|---|---|---|
| Price (Inclusive of GST) | ||||
| Model | Mono | Colour | Mono | Colour |
| HL-L2375DW | $84.00 | N.A | $104.00 | N.A |
| DCP-L2535DW | $88.00 | $109.00 | ||
| DCP-L2550DW | $100.00 | $124.00 | ||
| MFC-L2715DW | $116.00 | $144.00 | ||
| MFC-L2750DW | $152.00 | $189.00 | ||
| HL-L3230CDN | N.A | $120.00 | N.A | $149.00 |
| HL-L3270CDW | $132.00 | $164.00 | ||
| DCP-L3551CDW | $180.00 | $224.00 | ||
| MFC-L3750CDW | $204.00 | $254.00 | ||
| MFC-L3770CDW | $232.00 | $289.00 | ||
Installation Service
Service is at $80 (inclusive of GST) per trip/ per printer
Setup printer connection to 2 computers/laptops in 1 location.
Include basic network setup e.g WIFI connection
User Training Service
Service is at $100 (inclusive of GST) per trip/ 2 hours training/per site
Training includes:
1.Overview of the printer
2.Introduction on printer functions
3. Setting up short-cuts and using the Brother Apps
4. Setting up BR Admin (Subject to printer model)
5. Maintenance and troubleshooting the printer
A copy of the training guide will be provided at the end of the training
For both Installation and User training serivce
Kindly email to customerservice@brother.com.sg for an appointment.
Please allow us 2 days to make arrangements for your appointment. Price quoted is valid for Mon- Friday 9am – 5pm.
Excluding public holidays, weekends and offshore island.